Monitoring - The issue that was affecting customers' transaction capabilities with our major payment processor platform has been resolved. We are continuing to monitor the situation to ensure everything remains stable. Please note that, as a result of the performance issue, you may experience delays in funding.
Thank you for your patience.
Oct 17, 2024 - 12:57 EDT
Thank you for your patience.
Oct 17, 2024 - 12:57 EDT
Identified - We are aware of a reported outage on a major payment processor platform that is impacting some customers’ transaction capabilities. We are in contact with the platform and monitoring the situation closely. We will update as they give us information.
Oct 17, 2024 - 09:41 EDT
Oct 17, 2024 - 09:41 EDT
Investigating - We’re experiencing a performance issue with Cash Application (Formerly DadePay). We'll provide an update as soon as more information becomes available.
Oct 09, 2024 - 09:23 EDT
Oct 09, 2024 - 09:23 EDT
Identified Potential Service Disruption for a Subset of ERP Payments for Netsuite Customers
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Identified - We've determined that you may face a potential disruption to ERP Payments for Netsuite that may impact you. If your Netsuite sandbox environment inadvertently uses your production Collaborative AR API keys, it may populate your Collaborative AR production account with Netsuite sandbox data. We are working on enhancing our protections to prevent your Collaborative AR production environment from being populated with sandbox Netsuite data. We'll provide an update as soon as more information becomes available.
When copying your production Netsuite environment to a sandbox environment, please ensure that you remove the Collaborative AR API keys that may have been copied to your sandbox.
Oct 03, 2024 - 19:42 EDT
When copying your production Netsuite environment to a sandbox environment, please ensure that you remove the Collaborative AR API keys that may have been copied to your sandbox.
Oct 03, 2024 - 19:42 EDT
About This Site
Welcome to Versapay's Statuspage!
We're committed to transparency and clear communication. This page is designed to provide you with real-time updates on the operational status of our products and services. Whether it's planned maintenance or unexpected disruptions, our aim is to keep you informed every step of the way.
Your trust is paramount to us, and we believe that open communication is key to maintaining it. We encourage you to bookmark this page and visit anytime you seek up-to-the-minute information on our service status.
Questions and/or Comments? Please contact us at 866-999-8729, or visit our Support Contact Us page. We look forward to hearing from you!
ERP Payments for NetSuite
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
NetSuite Hosted Payment Pages
Operational
ERP Payments for Microsoft Dynamics
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
ERP Payments for Sage Intacct
Operational
Product
?
Operational
Customer Portal
?
Operational
eCommerce
?
Operational
Collaborative AR (formerly ARC)
Operational
Platform
?
Operational
Mobile Customer Portal
?
Operational
Invoice Print & Mail
?
Operational
Single Sign-On
?
Operational
Payment Services
Operational
Support Portal
Operational
Cash Application (formerly DadePay)
Degraded Performance
Platform
?
Degraded Performance
Mobile AR
?
Operational
Mobile PayNow
?
Operational
Remote Capture
?
Operational
Single Sign-On
?
Operational
Support Portal
Operational
Connectors
Operational
ERP Connector for NetSuite
?
Operational
ERP Connector for Microsoft Dynamics 365
?
Operational
ERP Connector for Sage Intacct
?
Operational
ERP Connector for MRI
?
Operational
General ERP Connectors
?
Operational
Cash Application Connector
?
Operational
AP Portal Connector
?
Operational
Payments
Operational
Versapay Payment Gateway (TPro4)
?
Operational
TPro3 Payment Gateway
?
Operational
Third-Party Payment Gateways & Processors
Operational
PayPort
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance